FAQS
When can I enter the promotion?
The main promotional period runs from 19th November 2025 to 4th February 2026. A Wrap-up Draw will occur for entries received between 5 February 2026 and 25 March 2026.
Who can enter the promotion?
UK residents aged 18 or over can enter, except employees of the Promoter, their immediate families, and anyone professionally connected with the promotion.
How do I enter the promotion?
Purchase a Celebrations® 500g tub from a participating Tesco store during the Promotional Period. If your tub contains a winning ticket, scan the QR code or visit
www.celebrations.co.uk/winning-ticket and complete the registration
form.
What prizes can I win?
There are 1 million prizes available to be won. Prizes include:
- 1 x £10,000
- 5 x £1,000
- 50 x £100
- 100 x personalised Celebrations tubs
- 300 x £50 Tesco e-gift cards
- 1000 x £10 Tesco e-gift cards
- 3000 x £5 Tesco e-gift cards
- 995,544 x £1 Tesco e-gift cards
How are winners selected for the main promotion?
Prizes are awarded based on “winning moments” – random times pre-allocated by an independent system. The first valid entry received at or after a winning moment wins.
How will I know if I’ve won?
If you’ve registered a valid winning ticket, you’ll be notified instantly on screen about your prize. Winners of a cash prize or personalised Celebrations tub will be contacted within 7 days of entry via SMS notification to help fulfil their prizes. Winners of a Tesco voucher will receive their voucher link via SMS.
What do I need to enter?
You’ll need internet access, a valid email address and mobile number, and a winning ticket with a unique code.
Do I need to keep my Tesco receipt?
Yes, retain both your receipt and winning ticket as proof of purchase and to validate your prize.
Can I enter more than once?
Only one entry per unique winning ticket is allowed. Bulk entries, fake aliases, or entries via agents or third parties are not accepted and may lead to disqualification.
What is the Wrap-up Draw prize?
For entries submitted between 5 February and 25 March 2026, there is a chance to win 1x £1,000 cash prize and the prize draw will take place on 10 April 2026.
How are prizes delivered?
Cash prizes are paid via BACS within 28 days. E-gift cards are sent via SMS. Personalised tubs are sent by post.
Can I transfer or sell my prize?
No. Prizes are non-transferable and must not be sold, auctioned, or advertised for sale.
What if I win a prize but don’t respond in time?
You must claim your cash prize or personalised Celebrations tub within 14 days of notification. If you don’t, the prize may be forfeited and awarded to another entrant.
Can I use the e-gift cards online?
No. Tesco e-gift cards can only be used in-store (excluding petrol stations) and must be used in a single transaction.
What personal data is collected and why?
Your name and contact details are collected for prize administration and handled in accordance with the
Mars
Privacy Policy and applicable data protection
laws.
Can I delete my data after the promotion?
Yes, but if you request deletion before prize fulfilment, the Promoter may not be able to issue your prize or assist with related queries.
What if I experience technical issues entering?
The Promoter cannot guarantee continuous access to the entry website. They are not liable for any technical issues that prevent entry.
Need more help?
If you require further assistance, please
CONTACT US